HomePrivacy Policy

Privacy Policy

How we protect your privacy

As we care about protecting our customers' personal data, we collect them responsibly and in compliance with the privacy laws. Please, find below which personal data are collected while visiting www.beoak.com, what purpose we use these data for and what are other terms and conditions of their processing.

General information about your visiting www.beoak.com

Secure Socket Layer

Your personal data is securely transmitted in encrypted form. The encryption we use is Secure Socket Layer (SSL). Our website pages, as well as other systems for personal data processing, are secured by appropriate technical and organizational means against loss, destruction, alteration and further dissemination of data through unauthorized persons.

Tracking Visited Pages

In order to process statistics from beoak.com web site, we use Google Analytics by Google, who is certified in terms of personal data protection in web traffic tracking.

Data collected about the site traffic

Through built-in code, the following data, provided by your browser, are collected and evaluated while visiting beoak.com:

  • request (name of the requested data file) (e.g. www.example.com/index.html)
  • browser type and version (e.g. Opera 5.0)
  • browser language (e.g. Slovak language)
  • the operating system used (e.g. Win7.)
  • browser window resolution
  • screen size
  • JavaScript activation
  • Java on/off
  • enable / disable cookies
  • Referrer URL (previous page visited)
  • IP address
  • access time
  • clicks

To optimize page information, we use Hotjar and Mouseflow, which provide the visuals of a heat map to show us which data are of interest to the users and which are not. Integral to these external services are not linking users to specific activity on the web, all data are anonymous.

Cookies

These sites record your IP address, information on how much time you spend viewing those sites, and information about what sites are you redirected to our site from. Cookies are text files stored on your computer and are also used to measure site traffic and to personalize site viewings, and we can offer you better quality thanks to these files. Therefore, we perceive these files as our legitimate interest. Some cookies are third party files, e.g. Youtube, Google, and so on.

You can delete your cookies at any time or change the settings with respect to their collecting directly in your browser settings. If you refuse to collect cookies, do so through the respective settings of your internet browser.

Personal data collection, processing and use

Contact information

The controller of the information system for processing of your personal data is BeOak Prague s.r.o. Plynární 1617/10, 170 00 Prague, Czechia.

Personal Data Categories

We collect information depending on which services you use, i.e. those necessary for providing you with those services.

If you subscribe to our newsletter

By subscribing to our newsletter through our website, you agree to the use of your e-mail address for the following purposes: BEOAK manufacturing cooperative will e-mail you our news, promotions and special offers, as well as product and service information. You can withdraw your consent at any time in writing at marketing@beoak.com or by clicking on a link located in each electronic newsletter.

Standard Form Data

There are data transfer forms available at www.beoak.com, designed, for example, for posting questions concerning our stores. By using the contact form, you consent to our processing of your personal data to the extent provided in the contact form, for the purposes of mutual communication between BeOak Prague s.r.o. and yourself. If no personal data are involved, the data from the form spaces will be retained and evaluated statistically.

Log Files

Each time you open beoak.com website, the user data, uploaded by your internet browser, are stored in the protocols, the so-called Server Logfiles. Thus, saved data sets contain the following data: date and time of access, URL of the page, IP address, may contain the previous URL address (the so-called Referrer), the amount of data transferred, as well as the User Agent transmitted by the browser (i.e. browser type and version and operating system used).

Communication with Former Customers

Direct Marketing to Previous Customers

At BEOAK (formerly known as JAVORINA), we value our relationship with all customers, including those who haven't placed an order for a while. As part of our commitment to maintaining these relationships, we occasionally send information about our products, services, and special offers to customers who have previously purchased from us.

Legal Basis for Processing

For customers who have previously purchased our products or services, the legal basis for processing your email address for promotional communication is our legitimate interest in maintaining and developing customer relationships, as permitted under Article 6(1)(f) of the GDPR. This legitimate interest specifically relates to expanding our business activity by re-engaging with former customers, as recognised in Recital 47 of the GDPR.

Retention Period

We retain your contact details for this purpose:

  • for the duration of your consent according to section A, para I of these principles
  • otherwise, for up to 2 years after your last response in mutual communication

Your Rights

You may object to this processing at any time by:

  • clicking the unsubscribe link in the footer of all our email messages
  • contacting our data protection officer at info@beoak.com
  • writing to Plynární 1617/10, Prague 7, 170 00, Czech Republic

Upon receiving your objection, we will promptly stop using your personal data for direct marketing purposes.

Information We Use

For this communication, we use only:

  • your contact details (primarily your email address)
  • basic information about your past purchases (to ensure relevance)
  • your name (for personalisation)

We do not share this information with third parties for their marketing purposes.

Disapproval of the use of data

You are entitled to withdraw your consent to have your data processed at any time, effective thereon. You can unsubscribe from the newsletter by clicking on the link at its bottom. Consent withdrawal does not affect the lawfulness of data processing based thereon prior to its withdrawal.

In addition, personal data will be deleted should you decide to withdraw your consent, in the event that data processed for a particular purpose are no longer necessary for that purpose, or if storing for any legitimate reason is inadmissible.

Right to information and other data subject rights

You are entitled to receive information regarding your personal data processing free of charge. In addition, subject to compliance with the requirements set out in the relevant general binding legal regulations you have (i) the right of access to your personal data, (ii) the right to correct any inaccuracies in your personal data, (iii) the right to limit (block) personal data processing , (iv) the right to object to the processing of your personal data for direct marketing purposes, (v) the right to have your personal data deleted, in particular when they are no longer necessary for the purposes for which they were collected or otherwise processed or if you withdraw your consent to processing your personal data, and if there is no other legal basis for their processing, or if the personal data were processed unlawfully.

Since the date of entry into force of the Regulation (EU) 2016/679 of the European Parliament and of the Council on protection of natural persons with regard to the processing of personal data and on the free movement of such data, by which the Directive 95/46/EC is repealed, (i.e. since May 25, 2018) if conditions laid down by the law on data portability are met, you also have the right to obtain your personal data that you have voluntarily provided us with in electronic form subject to your consent, in a structured, commonly used and computer readable form and in this context, you can claim the right to have such data transferred to another controller, as long as such transfer is technically possible (right to data portability).

If you have any questions about data protection, you can contact our customer support at any time.

You can do so by email at info@beoak.com, by post addressed to the headquarters of the company BeOak Prague s.r.o. Plynární 1617/10, 170 00 Prague, Czechia or by phone at: +421 52 458 1660. If you claim any of the data subject rights under the personal data protection law and the applicant identity cannot be verified from your application, or if we have reasonable doubts as to the identity of the person making the claim, we reserve the right to request such person to provide us with additional information necessary to confirm the identity of the person making the claim.

As the data subject, you have the right to file a complaint with the supervisory authority, which is the Office for Personal Data Protection of the Czech Republic, located at pplk. Sochora 27, 170 00 Praha 7, Czech Republic, if there is suspicion that your personal data is being processed in violation of applicable legislation.

Services available from www.beoak.com, subject to the data subject consent under these General Terms and Conditions, are not intended directly for persons under the age of 16.